Product Care
Q: How do I care for PVD-coated stainless steel jewelry?
A: Follow our care guide for regular cleaning, avoiding harsh chemicals, proper storage, and
occasional polishing. Detailed steps are provided above.
Q: Are your products hypoallergenic?
A: Yes! Our jewelry is hypoallergenic and safe for sensitive skin.
Q: Will the PVD coating fade over time?
A: No. PVD coating ensures durability, tarnish resistance, and a long-lasting finish.
Customization
Q: How can I personalize my jewelry or certificates?
A: Use the customization fields on the product page, choose from 9 fonts or 8 templates, and
preview your design before checkout.
Q: Can I change my customization after placing an order?
A: Changes can only be made within 24 hours of order placement. Contact us immediately
for assistance.
Q: What fonts are available for engraving?
A: We offer 9 elegant fonts. A live preview is available on product pages to ensure your
satisfaction.
Shipping and Returns
Q: What are your shipping rates and delivery times?
A: Jewelry ships for $8.95, and invitations/certificates for $16.95. Delivery within the US
takes 7-14 days. Free shipping for orders over $150.
Q: Do you accept returns?
A: Returns are accepted only for faults, engraving errors, or manufacturing defects.
Warranty
Q: What does your 100-day warranty cover?
A: Our warranty covers tarnishing, discoloration, and manufacturing defects but excludes
improper care, normal wear and tear, and lost items.
What is PVD Coating?
Jewelry made with PVD-coated stainless steel is up to 50x thicker than traditional plating, making it waterproof, sweatproof, and scratch-resistant. It won’t tarnish or fade—even with daily wear. Plus, it’s hypoallergenic, making it safe for sensitive skin. Unlike plated jewelry, our pieces keep their shine and quality for years, giving you timeless style that always looks brand new. Perfect for people who want durable, beautiful jewelry they can wear every day
