
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
No. All our certificates are made from premium-grade stainless steel, which is rust-proof, tarnish-resistant, and designed to last for generations, even in humid or variable environments. We provide a lifetime warranty against any fading
It’s made from a sheet of stainless steel, so it has some weight to it, which makes it very strong. The edges are carefully finished and smooth to the touch. If dropped, it won’t crack or shatter like glass, making it ideal for long-term display or keepsake storage.
Yes! Every certificate is fully customizable. We offer several layout options and elegant font styles. You'll receive a digital preview for approval before engraving begins.
We provide a digital proof before production to avoid errors. If the final product doesn’t match the approved preview, we’ll replace it at no cost. However, typos or incorrect details submitted by the customer aren’t eligible for free replacement.
Once the preview is approved, production typically takes 3–5 business days. Shipping times vary depending on your location, but most customers receive their certificate within 7–10 business days from the time of ordering
Not at all. We offer multiple frame styles and premium gift boxes. You’ll be able to select your preferred frame and box color on the order page, so it arrives ready to gift or display.
Yes, our laser engraving process handles intricate details beautifully. Whether it's Qur'anic verses, names in Arabic calligraphy, or any religious material, we ensure accuracy and the utmost respect throughout.